Industries Served

Introduction

eAlert is the notification service of choice of many household name public and private organizations like Thomson Reuters, JFK Airport Authority, Newark Airport Authority, University of Arkansas, New York’s Metropolitan Transit Authority (MTA), County of Riverside, Calif., Oral Roberts University, etc. Washington Metropolitan Area Transit Authority (WMATA), Greater Ontario Transit Authority (GO Transit), Port Authority of New York and New Jersey (PANYNJ), Massachusetts Bay Transportation Authority (MBTA), and Port Authority Trans Hudson (PATH).

Health Care

eAlert helps in many ways to maximize health-care providers’ effectiveness in prevention and treatment. For example:
  • Appointment reminders help reduce missed appointments, ensuring patients receive timely care and advice.
  • Targeted health-education e-newsletters get the latest prevention tips to customers, helping them avoid injury and illness.
  • Notifications that prescriptions are ready for pick up saves patients needless delays waiting for prescriptions and needless exposure to other sick customers in waiting rooms.
  • Lab test results delivered electronically reach patients fast while ensuring privacy.
  • Emailed seasonal vaccination schedules help increase vaccinations and spare patients serious illness and lost productivity.
  • Notifications of flu and food poisoning epidemics or other health hazards prevent illness and doctor visits.
  • Automated reminders save money and time in prompting patients to make appointments for recurring and follow-up care.

Transportation

eAlert helps many types of transportation companies alert customers and employees of service disruptions, schedule and route adherence, predicted arrivals, and more. Specifically:
  • Transit service alerts help commuters alter their plans and routes to and from work to avoid service disruptions, saving them aggravation and lost leave and productivity.
  • Transit weather, crime and emergency alerts save customers from increased risk of delay, theft and injury.
  • RSS feeds of real-time transit data can populate variable message boards and websites to inform customers of arrival, departure and status information.
  • Airport closure and delay information saves customers from hazardous travel conditions and long, tedious waits.
  • Automated monitoring of vehicle GPS data helps managers and dispatchers track and eliminate route and schedule adherence problems.
  • Monitoring and messaging of traffic congestion data help managers and vehicle operators reroute to the fastest routes.
  • eAlert’s multi-platform distribution saves time by allowing customers on the go to receive alerts as office email, personal email, or as a voice call to a work phone or personal cell phone, ensuring a message won’t be missed.
  • Querying of RSS feeds of active alerts allow customers and employees to pull reports on demand, retrieving just the information they want, when they need it.

Financial Industry

eAlert’s industry-leading message processing and mailing speed is especially valuable in the financial industry where the "time is money" adage is more than a saying.
  • Stock price alerts help investors maximize gains and minimize losses.
  • New product/service announcements boost company profits while introducing investors to useful new investment vehicles and strategies.
  • Electronic distribution of monthly statements, trade confirmations, prospectuses, tax records and proxy ballots save printing, posting and handling costs for financial firms, and reduce customer paperwork and data entry.
  • Electronic distribution of brokerage firms analyst reports and newsletters ensure timely investor education.

Emergency Services

  • Deliver alerts of severe storms, hazmat releases, flooding, terrorism, crime sprees any other severe threats to your community.
  • Send health advisories for heat, cold or pollution alert days.
  • Dispatch first responders, work crews, etc. to the scene of incidents.
  • Summon off-duty employees in emergencies.
  • Notify residents of evacuation routes, emergency shelters, food and water distribution, etc.
  • Distribute schedules for snow-plowing, debris cleanup, etc. to direct residents away from work areas when recovering from storms.

Government

  • Send billing notices to customers for utilities, taxes, and licensing
  • Send listings of government employment opportunities meeting user search criteria.
  • Notify library patrons of overdue books.
  • Send notices of public meetings and hearings.
  • Send school, college and emergency services notifications (covered separately).
  • Send renewal reminders for renewing motor vehicle registration and drivers’ licenses.
  • Generate and distribute performance reports for service delivery.

Education

  • Alert parents of school closing because of extreme weather or other emergencies.
  • In emergencies, notify students and staff of shelter locations and evacuation procedures.
  • Save on administrative costs by requiring all parents and students to register receive routine communications electronically.
  • Distribute announcements of meetings, activities, and special events according to recipients’ content preferences.
  • Distribute news and fundraising appeals to alumni.

Business

  • Notify customer of special promotions, order status, new whitepapers or other new or changed website content.
  • Send employees personalized training schedules, meeting notices, benefits information, and more.
  • Notify employees of company webcasts.
  • Send electronic newsletters on wellness, business skills, company events and awards, etc.
  • Send emergency information on shelter locations or evacuation procedures.

HOA & Clubs

  • Send meeting invitations and minutes.
  • Notify members of coming events, segmented by member content preferences.
  • Send billing notices and reminders for membership dues.
  • Distribute meeting minutes, rule changes, and election results.
  • Notify member of new or changed website content on HOA of club sites.


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